22d.com

We currently accept Personal and Business Checks, Money Orders, PayPal and credit cards via Paypal (Visa, MasterCard, American Express, Discover) for payment of our hosting plans. Any payments made via Paypal will be subject to an additional 3% fee, which is the Paypal fee we pass on to our customers.

A return check fee charge of $35 will be charged for each check returned by your bank for any reason. You cannot pay for a returned check with a check. Once a check has been returned by your bank, you must send the payment for that check via a Money Order (check amount plus $35)

Billing Discounts (doesn't apply on CMS template)

Accounts that are paid on time are subject to the following discounts:

1. Six months in advance: 5%
2. One year in advance: 10%

Billing Period

Invoicing

Customers will be invoiced via email. Invoicing is available by mail for an additional fee.

Delinquent accounts

Accounts that are 1 day delinquent in payment of balances due will receive a reminder email. If payment, in full, is not received within 7 days of the reminder, the account will be suspended. Accounts which remain suspended more than 2 weeks are subject to termination.

Accounts which are reactivated after having been suspended are subject to a $25 account reactivation fee.

Cancellation Policy

We reserve the right to cancel service at any time for any reason. Should we cancel service, prepaid annual or quarterly fees for service not rendered will be prorated for whole months only and refunded.

Customers may cancel their account(s) at the end of their current billing period. To cancel an account, the customer must send an email via our online contact form stating their intention to cancel their account and specify the effective date of cancellation. For legal reasons, we do not accept verbal requests to cancel a hosting account.


When a customer requests cancellation of an account prematurely, no fees will be prorated or refunded.

 

Setup fees, processing fees and domain registration fees are not refundable.

Billing policies & prices

We reserve the right to change its policies or prices at any time. Prices are guaranteed for the period of pre-payment only.

Financial Arrangements:

1. The Customer agrees to a twelve (12) month contract if making annual payment or a three (3) month contract if making quarterly payments, beginning upon commencement of service.

2. The annual payment plus a non-refundable setup charge, if applicable shall be due upon receipt of contract.

3. This agreement will automatically renew for successive quarterly or annual periods for the life of the contract until cancelled in writing. Cancellations MUST be sent by e-mail. Customers paying by check or money order will receive an invoice for charges and payment is due upon receipt. Customers paying by credit card via Paypal agree to abide by Paypal policies.

4. Initial payment is due with the contract. Quarterly payments are accrued on the day that the account was ordered.

5. Client should under no condition have an outstanding balance. Craig Com, Inc reserves the right to suspend accounts with an outstanding balance. A re-instating fee may apply to all suspended accounts. Please see fees below.

6. Client agrees to pay all fees and fines in addition to the base hosting fee.

7. Billing will be done through e-mail only. Postal invoicing may be available for an additional charge.

Fees / Fines:

1. Bank Fee - Craig Com, Inc reserves the right to charge a fee of up to $35.00 per returned check. Client is obligated to pay this fee when required.

2. Suspended Accounts - accounts suspended due to outstanding balances may be fined up to $25.00 in addition to other fines / fees accrued.

3. Collection Fee - balances not paid in full within 30 days of account suspension / cancellation will compile a 30% collection fee. In addition, user will be responsible for all actual costs of collection, including reasonable attorney’s fees.

4. Special DNS Modifications - MX changes, CNAME change requests are subject to fees of up to $25.00 for each modification.

5. Copyright Violations - customer is responsible for attorneys fees in regards to violations of Copyrighted material when and if Craig Com, Inc is required take action.